3.5 Basic Troubleshooting
Candidates troubleshoot basic software and hardware problems common in digital learning environments. (PSC 3.5/ISTE 3e)
Artifact: Coaching Unstructured Field Experience (ITEC 7460)
Reflection:
The Unstructured Field Experience with troubleshooting was completed to demonstrate the ability to troubleshoot hardware and software problems. For this artifact, the teacher coached a colleague for five sessions. During the five sessions, the colleague was coached on using technology in her classroom and modeled a technology lesson for the teacher. The contributions for this artifact included coaching the fellow teacher, developing a lesson, and helping the fellow teacher troubleshoot a problem when using NearPod and creating QR codes. The colleague was shown how to mend a slide using NearPod and help a student to link to the presentation during the lesson.
This artifact demonstrates mastery by showing the teachers ability to troubleshoot hardware and software problems. The software issue was explained to the teacher by the colleague. After explanation of the issue, the teacher explained what steps needed to be followed in the NearPod software to solve the troubleshooting issue. The teacher explained how the current slide in the presentation needed to be altered and showed the fellow teacher how to link students into the presentation.
Through the implementation of this artifact, I learned that the troubleshooting is difficult for some teachers to understand. To improve this artifact, I would offer the fellow teacher an in-depth explanation on the main issues that would need to be discussed for the software. By giving an in-depth explanation, the fellow teacher would be more confident when using the software during classroom instruction.
The work that went into creating this artifact impacted the development of a faculty member. The development of a faculty member was impacted through the use of troubleshooting during the NearPod software, which subsequently enabled the teacher to deliver an interactive BYOT lesson to their students. The impact was assessed by the colleague being able to troubleshoot and implement the software. The fellow teacher should be able to use the same software and use the troubleshooting techniques from the coach to solve a technology problem on their own.
Reflection:
The Unstructured Field Experience with troubleshooting was completed to demonstrate the ability to troubleshoot hardware and software problems. For this artifact, the teacher coached a colleague for five sessions. During the five sessions, the colleague was coached on using technology in her classroom and modeled a technology lesson for the teacher. The contributions for this artifact included coaching the fellow teacher, developing a lesson, and helping the fellow teacher troubleshoot a problem when using NearPod and creating QR codes. The colleague was shown how to mend a slide using NearPod and help a student to link to the presentation during the lesson.
This artifact demonstrates mastery by showing the teachers ability to troubleshoot hardware and software problems. The software issue was explained to the teacher by the colleague. After explanation of the issue, the teacher explained what steps needed to be followed in the NearPod software to solve the troubleshooting issue. The teacher explained how the current slide in the presentation needed to be altered and showed the fellow teacher how to link students into the presentation.
Through the implementation of this artifact, I learned that the troubleshooting is difficult for some teachers to understand. To improve this artifact, I would offer the fellow teacher an in-depth explanation on the main issues that would need to be discussed for the software. By giving an in-depth explanation, the fellow teacher would be more confident when using the software during classroom instruction.
The work that went into creating this artifact impacted the development of a faculty member. The development of a faculty member was impacted through the use of troubleshooting during the NearPod software, which subsequently enabled the teacher to deliver an interactive BYOT lesson to their students. The impact was assessed by the colleague being able to troubleshoot and implement the software. The fellow teacher should be able to use the same software and use the troubleshooting techniques from the coach to solve a technology problem on their own.